Payment Policy

Effective Date: March 7, 2025

Welcome to ZeniGlasni. This Payment Policy outlines the payment methods, terms, and conditions for purchases made through our website https://zeniglasni.com. By completing a transaction with us, you agree to this policy.

1. Accepted Payment Methods

  • We accept the following payment methods:

    • Major credit and debit cards (Visa, MasterCard, American Express, Discover)

    • PayPal

    • Apple Pay and Google Pay

    • Bank transfers (for approved transactions)

  • All payments must be made in U.S. dollars (USD).

2. Payment Processing

  • Payments are processed securely through our payment gateway providers.

  • Orders will not be processed or shipped until full payment is received and confirmed.

  • Any delays in payment processing may affect your order fulfillment timeframe.

3. Sales Tax & Additional Charges

  • Sales tax may be applied to your order where required by law.

  • International customers may be subject to customs duties, import taxes, or additional fees determined by their country’s regulations. ZeniGlasni is not responsible for these charges.

4. Currency Conversion & Bank Fees

  • All transactions are processed in USD.

  • If you are making a payment using a non-USD bank account, your bank may apply currency conversion fees.

  • ZeniGlasni is not responsible for any additional bank fees incurred due to currency exchange or international transactions.

5. Payment Security & Fraud Prevention

  • We implement industry-standard security measures to protect your payment information.

  • If a transaction is flagged as suspicious or fraudulent, we reserve the right to cancel the order and issue a refund.

  • Customers suspected of fraudulent activity may have their accounts restricted or banned from future purchases.

6. Payment Failures & Declined Transactions

  • If your payment is declined, please check with your bank or payment provider.

  • Common reasons for failed payments include:

    • Insufficient funds

    • Incorrect payment details

    • Bank restrictions on online or international transactions

  • If payment issues persist, contact us at info@zeniglasni.com for assistance.

7. Refunds & Chargebacks

  • Refunds will only be issued in accordance with our Refund and Returns Policy.

  • Chargebacks or disputes filed without prior communication may result in the suspension of your account.

  • If you believe an unauthorized transaction has occurred, contact us immediately.

8. Subscription & Recurring Payments (If Applicable)

  • If you enroll in any subscription-based services, payments will be billed automatically at the agreed-upon intervals.

  • You may cancel subscriptions at any time, but fees already paid are non-refundable unless stated otherwise.

9. Changes to Payment Policy

  • We reserve the right to update or modify this Payment Policy at any time without prior notice.

  • Any changes will be posted on this page, and continued use of our website constitutes acceptance of the revised terms.

10. Contact Information

For any questions regarding payments, please contact us:

  • Email: info@zeniglasni.com

  • Phone: (812) 547-5837

  • Address: 1707 Jefferson St, Tell City, Indiana, 47586