Sales Policy

Effective Date: March 7, 2025

Welcome to ZeniGlasni. This Sales Policy outlines the terms and conditions governing purchases made through our website https://zeniglasni.com. By placing an order with us, you agree to comply with this policy.

1. Order Acceptance & Processing

  • All orders placed through our website are subject to acceptance and availability.

  • We reserve the right to refuse or cancel any order due to pricing errors, stock limitations, fraudulent activity, or other reasons.

  • Orders are processed within 1-3 business days after payment confirmation.

  • You will receive an order confirmation email once your purchase is successfully placed.

2. Pricing & Payment

  • Prices listed on our website are in U.S. dollars (USD) and are subject to change without prior notice.

  • We accept payments via credit/debit cards, PayPal, and other approved payment methods.

  • Sales tax may be applied where required by law.

  • ZeniGlasni is not responsible for additional bank charges, international transaction fees, or currency conversion costs imposed by your payment provider.

3. Product Availability

  • Product availability is not guaranteed and may vary based on stock levels.

  • If an item becomes unavailable after an order is placed, we will notify you and provide a refund or replacement options.

4. Shipping & Delivery

  • Shipping costs and estimated delivery times are provided at checkout.

  • We are not responsible for delays caused by shipping carriers or customs clearance.

  • Customers must ensure the accuracy of shipping details. ZeniGlasni is not responsible for orders lost due to incorrect addresses.

5. Order Modifications & Cancellations

  • Orders may be modified or canceled within 24 hours of placement, provided they have not been shipped.

  • Once an order is processed for shipment, modifications or cancellations are no longer possible.

6. Returns & Refunds

  • Please refer to our Return and Refund Policy for details on eligibility, process, and refund conditions.

  • Custom-made, clearance, or special-order items are non-refundable unless defective.

7. Warranty & Product Liability

  • Products may be covered by a manufacturer’s warranty, if applicable.

  • ZeniGlasni is not liable for damages caused by misuse, improper installation, or unauthorized modifications of purchased products.

8. Fraud Prevention

  • We reserve the right to cancel any order suspected of fraudulent activity.

  • Accounts involved in fraudulent transactions may be restricted or permanently banned from making future purchases.

9. Limitation of Liability

  • ZeniGlasni shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use any purchased product.

  • Our total liability shall not exceed the total amount paid for the order.

10. Changes to This Policy

  • ZeniGlasni reserves the right to update this Sales Policy at any time without prior notice.

  • Changes will be posted on this page, and continued use of our website constitutes acceptance of the updated terms.

11. Contact Information

For any questions or concerns regarding our Sales Policy, please contact us:

  • Email: info@zeniglasni.com

  • Phone: (812) 547-5837

  • Address: 1707 Jefferson St, Tell City, Indiana, 47586