Shipping Policy

Effective Date: March 7, 2025

Welcome to ZeniGlasni. This Shipping Policy outlines the shipping methods, delivery times, costs, and other relevant information for purchases made through our website https://zeniglasni.com. By placing an order with us, you agree to the terms in this policy.

1. Shipping Locations

  • We currently ship to all states within the United States.

  • International shipping is available to select countries. Please check availability at checkout.

  • Some restrictions may apply based on local regulations or carrier limitations.

2. Processing & Handling Time

  • Orders are typically processed within 1-3 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Custom or special-order items may require additional processing time.

3. Shipping Methods & Delivery Times

We offer multiple shipping options to meet your needs:

  • Standard Shipping (5-7 business days) – Available for most locations.

  • Expedited Shipping (2-3 business days) – For faster delivery.

  • Overnight Shipping (1 business day) – Subject to availability and order cut-off times.

  • International delivery times vary by country and shipping method.

Note: Delivery times are estimates and do not account for unforeseen delays, including customs processing, weather conditions, or carrier disruptions.

4. Shipping Costs

  • Shipping costs are calculated based on the weight, dimensions, and destination of the order.

  • Free standard shipping may be offered on qualifying orders. Check promotions for eligibility.

  • International shipments may incur additional customs duties, taxes, or fees, which are the responsibility of the customer.

5. Order Tracking

  • Once your order is shipped, you will receive a confirmation email with tracking details.

  • You can track your shipment directly through the carrier’s website or via your ZeniGlasni account.

6. Shipping Restrictions

  • We do not ship to P.O. Boxes, APO/FPO addresses, or restricted areas where delivery is not possible.

  • Certain oversized or hazardous items may have additional shipping limitations.

7. Lost, Stolen, or Damaged Shipments

  • ZeniGlasni is not responsible for lost or stolen packages once they have been marked as delivered.

  • If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage.

  • If your package is lost in transit, please notify us so we can assist in filing a claim with the carrier.

8. Returns & Exchanges

  • If you wish to return an item, please refer to our Refund and Returns Policy.

  • Shipping costs for returns or exchanges are the responsibility of the customer unless otherwise specified.

9. Changes to Shipping Policy

  • We reserve the right to update or modify this Shipping Policy at any time without prior notice.

  • Any changes will be posted on this page, and continued use of our website constitutes acceptance of the revised terms.

10. Contact Information

For any shipping-related inquiries, please contact us:

  • Email: info@zeniglasni.com

  • Phone: (812) 547-5837

  • Address: 1707 Jefferson St, Tell City, Indiana, 47586